Return & Refund Policy – DiemX.in

Who we are

DiemX.in is India’s first AI-powered exchange comparison engine for electronics and home appliances.
We help you find the best prices and highest exchange value for your old products — from trusted retailers like Amazon, Flipkart, and Croma — all in one place.

At DiemX.in, we help you compare prices and exchange offers from multiple online retailers. We do not sell products directly and therefore do not process returns, replacements, or refunds.

1. Purchases Made via Affiliate Links

When you click a product link, you are redirected to the retailer’s official website to complete your purchase.

All products listed on DiemX.in are sold by third-party retailers such as Amazon, Flipkart, Croma, and others.

2. Returns, Replacements & Refunds

Please review the return/refund policy of the respective retailer before placing your order.

Returns, replacements, and refunds are subject to the terms and conditions of the retailer from whom you purchased the product.

3. Our Responsibility

• We are not responsible for product quality, delivery timelines, damaged products, or refund processing.
• If you have any issues with your order, please contact the retailer’s customer support directly.

4. Assistance

You can reach us at support@diemx.in for assistance in locating the correct return policy for your purchase.

While we do not handle returns directly, we can guide you to the right retailer contact page if needed.